API Maintenance Systems offers various consultancy services in order to secure that our customers achieve as many benefits as possible from their API PRO system. Our professional consultants offer the following services:
- Maintenance consultancy
- Integration with ERP systems
- User training and Academy
- WEB hosting
The implementation of a computerized maintenance management system requires a strong focus in order to be successful. API Maintenance Systems can offer customers the required guidance in order to secure successful implementation.
Project planning & management
Detailed project preparation and planning is essential in successfully finalizing a project. In the planning phase, the implementation steps and milestones are discussed and agreed upon with the customer.
In a kick-off meeting, a project team will be formed and assigned by working together with the customer’s project manager. The tasks, work flows and necessary resources will also be assigned. Together possible risks and problems will be identified and target goals will be defined.
By the end of the kick-off meeting, a common project plan, including the individual targets and priorities of the customer, will be created.
The extent of API’s support, starting from the kick-off meeting and ending in a successful finalization of the project (Go live), depends on the planned targets and the need and request for contribution.
We offer project support for the entire implementation process:
- Defining workflows together with the customer
- Importing existing data
- Configuration of API PRO (parameters, screen design, user roles, etc.)
- Design of print-outs and individual reports
- Finding solutions for questions and problems
- Maintaining an active role in project meetings and project management discussion.
The installation process of API PRO software is performed alongside the customer, on site. API PRO enables customers to choose between several database platforms and configuration possibilities. The installation includes standard configuration. This can be fully optimized and adapted to the meet customer’s needs during the implementation process.
Another milestone in the implementation of API PRO is the import of existing basic data and dynamic data. The data migration process transfers the complete asset structure to a hierarchical tree structure of positions and maintenance objects. This creates the basis for the later maintenance workflows.
Interface to ERP / control systems
Integrating the API PRO system with existing IT environments can often create a strategic advantage for our customers. For example, the integration with an existing ERP system like SAP or the interfacing to a control or visualizing system like WinCC or PCS 7.
API Maintenance Systems offers individual training courses for prominent users of the new management software system. These courses are often a combination of workshops and tutorials. Through a two-step process the workflow for handling unplanned machine stops is defined and the user learns the workflow through practical training examples.
Our API PRO Academy provides standard training courses for the different user groups in every company. The Academy training courses are tailored to certain API PRO experiences through different course levels.
Learn more about the API PRO Academy here
During the testing phase, the defined workflows are tested by the different user groups. The testing helps to solve smaller problems and to complete final configurations. It ends in a “user acceptance test.” For this purpose, API evolves “check lists” to meet the needs of the user groups in order to ensure that the test properly meets the user level. After the test, users will be highly familiar with their functions in API PRO.
The configuration of API PRO includes the following 4 main aspects:
- Structure around access rights for varying users and user groups based on definition of roles
- Screen layout when using the different API programs
- Configuration and parameter settings for the used modules
- Approval process
Daily work with the API PRO system should start when all stages of the implementation project are finished. API Maintenance Systems offers complete support in this phase of the implementation process.The several predefined workflows will go live one by one in cooperation with the customer and project plan.
When all stages of the implementation project are finished the daily work with the API PRO system should start. The several predefined work flows will go live one by one in cooperation with the customer and according to the project plan. Naturally, we offer complete support in this very important phase of the implementation process.